In 2019, before most of the world had heard of the company, the technology journalist Karen Hao spent three days embedded in the offices of OpenAI.
What she saw, she tells Michael Safiwas a company vastly at odds with its public image: that of a transparent non-profit developing artificial intelligence technology purely for the benefit of humanity. “They said that they were transparent. They said that they were collaborative. They were actually very secretive.”
Hao spent the next five years following the growth of OpenAI, as it shifted to pursue – in her words – a growth-at-all-costs model. On the one hand, it has been spectacularly successful, with OpenAI now one of the largest companies in the world. On the other, she argues, it has come at a severe cost – to the people whose labour it relies on to operate, and to the planet.
In fact, as she describes in her new book, Empire of AI: Inside the reckless race for total domination, it makes sense to think of OpenAI not as a company, but more akin to empires of old.
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